Delivery

Summit deliver via the shipping details provided by you. Summit accepts no responsibility for delayed or failed deliveries due to incorrect details being provided, or for a change of delivery address once the order has been placed.

Express delivery applies weekdays only. DPD are our express delivery courier of choice. 9 times out of 10 your order will be delivered next working with this service. However, due to reasons out of our control, this cannot be guaranteed.

We use Royal Mail for our 48 hour delivery services. All order are dispatched within 24 hours and dispatched the same day if the order is placed before 2pm.

Although every attempt is made to deliver within these times frames, it’s impossible for us guarantee a 100% success rate.
Although extremely rare, courier delays or weather have been a factor in the past. If you’re concerned about a delivery time or would like reassurance, please contact us via email or the chat facility found in the bottom right of the website prior to ordering.

Goggles & Eyewear

Summit accepts no responsibility for injury’s caused by product misuse or neglect. It’s the responsibility of the user to ensure that the product is in full working order before participating in their chosen sport.

Returns Policy

Returns Of Eyewear and Accessories

If you are not fully satisfied with your purchase you may return it within 14 days (in its original packaging with all protective films still attached, freight prepaid) to us for a refund or credit. All returns for refund will be credited immediately upon product return, less any actual delivery and/or assembly charges incurred by us, in getting the product delivered to you. Please note any free-of-charge items received when purchasing the returned product(s), must also be returned, or paid for in full. No returns will be accepted without prior written authorisation from Summit Worldwide.

Please Note: External lens coatings are not covered by warranty

In order to return your goods, you must contact Summit via email for the relevant return documents. These documents must be completed in full and returns must be received by Summit in the original packaging & must arrive to us in new condition, with freight prepaid.  You must prepay all shipping charges and insure the shipment, or accept the risk of loss or damage during shipment, which you will be liable for.

To qualify for a full refund, all returned goggles must be retuned as follows:

• In brand new condition, unused. (Including Summit Product Packaging)

• Returned via a trackable service

• Internal lens films MUST remain attached. Failure to do so will result in a charge, as the lens can no longer be sold as new (See Charges Below)

• Damaged or marked straps, to include make-up stains, will incur a charge. (See Charges Below)

Failure to return your product as per the above terms, will result in the following charges being deducted from your refund:
Standard Lens (Xpose I, Infiniti, Velocity) = £15
Magnetic Lens (Evolve, Xpose IIs, Xpose II) = £20
Magnetic Polarised Lens (Talisman) = £30
Damaged Strap = £10

To return an item, please contact us at sales@summitworldwide.eu

We will credit your purchase immediately upon receipt of the returned item with the return documents. Customers should retain the original packaging material in the event of the item being returned to Summit Worldwide. Please note, Summit Worldwide will not accept goods returned that are not in original packaging. Any customer refusing to accept delivery of their order for any reason other than the product being damaged in transit, will be subject to paying the return carriage cost incurred by Summit Worldwide + an additional re-stocking fee of £10.00.

Fraud

We reserve the right to refuse sales at our discretion if we believe there is a fraudulent credit card use. You may be asked to provide further proof of your identity and/or proof of credit card/ email address. Failure to do so will result in termination of the transaction. You will be notified by email if Summit Worldwide cancels your order or if your credit card has not been approved.

This contract does not affect your consumer statutory rights.

Subscription

When ordering via this website, you will be automatically added to our marketing database. You can unsubscribe from our email marketing at any time via the ‘unsubscribe’ button at the bottom of any marketing email.